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What if we train them and they leave?  What if we don’t and they stay?

This nugget of wisdom was passed down to a seasoned leader from one of his mentors as a lesson in the importance of investing in people development.

Long View vs. Quick Results

As a leadership development professional it’s always encouraging to hear a commitment to the long view.  How do you maintain that view when the pressure is on to achieve quick results in the short term?  You have to be willing to swim upstream and persuade other leaders to do the same.

Consider These Techniques

  • Highlight the ROI of development efforts – retention, promotion and increased productivity
  • Have leaders nominate high potential participants for development programs and identify measureable goals for each person, then tie those goals to ROI
  • Conduct exit interviews to understand perceptions of the company’s investment in people and how that affects recruitment and retention
  • Ensure that your development programs don’t assume a “one and done” approach — build on a foundation over time

If you train them and they leave you would ask them what they’re gaining.  If you don’t and they stay – ask yourself what you’re gaining.

Try this exercise:  close your eyes and count to 20 slowly.  Sounds easy, right?  Do it again and start over every time you are distracted by another thought.  That is much more challenging for most of us.

The Power of Adrenalin

How long can you go without checking your phone?  Studies have shown that we get addicted to the jolt of adrenalin when we hear the text or email message notification.  When I lead team building sessions or facilitate a meeting, the participants agree on whether to turn off or silence their phones.  Some of them get the shakes – like they would if they had to give up coffee for a day.  I find it hard not to check mine every time I stop at a red light, even if I’m enjoying the song on the radio.

 40 Percent ROI

We have trained ourselves to expect distractions.  We think we can’t function without them but what do they cost us?  Research indicates that productivity can be reduced by as much as 40 percent when people switch tasks.

 Stop whatever else you are doing and think about that – you could be 40 percent more effective if you focused on one thing for a defined period of time.  Where else can you get that kind of ROI?

Achieving Your New ROI Goal

We know all this and yet we still do it.  Why?  We have to create a new ROIReturn on Intention©. What better time to do that than the beginning of a new year?  Here are some suggestions:

  1. Identify one thing you will do differently.  Be as specific as possible and avoid saying what you will not do. Write it down where you will see it often.  It could be, “I will sit through five stop lights without checking my phone.”
  2. Write down when you will start and how often you will do it.  “I will start tomorrow and continue for the next week.”
  3. Describe the benefit you will get from doing this.  “I will be able to enjoy what I’m hearing on the radio.”
  4. Find an accountability partner.  “I will ask my coach to check in with me every Monday by 9:00 AM if I haven’t emailed her about my progress by Sunday at 5:00 PM.”
  5. Recognize potential derailers.  Notice what gets you off track and find a solution.  “I’m likely to forget when I’m in a hurry so I will leave five minutes earlier for my meetings.”
  6. Reward yourself.  “I will add a new song to my favorite playlist when I achieve my goal for the week.”

 I invite you to test this approach to improving your ROI and see how it affects your productivity.