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During his three terms as the mayor of New York Ed Koch asked everyone he met, “How am I doing?”  He didn’t want to wait for an election to find out.  How did you do last year?

Did You Ask?

The more senior your role, the less likely you are to have a formal discussion about how you’re doing.  Many companies have moved away from formal evaluations completely.  Whether you get formal feedback or not, you may be reluctant to ask your boss for informal feedback because:

  • You don’t want to be micromanaged
  • No news is good news
  • It’s the boss’s job to initiate these conversations
  • You might have to make some changes

Find an Approach That Works

If it is important to you to know what you’re doing well and how you could improve, and you work for someone who isn’t good at giving feedback, you owe it to your boss and yourself to find an approach that works well for both of you.  Real time feedback is best but not everyone is comfortable with that.  Ask your boss what she or he prefers.  You might get the best feedback during conversations over coffee.  If more structure appeals to you, you could suggest regularly scheduled discussions focused on one or two key areas.

If you don’t ask, then how will you know how you’re doing?

When the end of a year end rolls around, I’m reminded of conversations with coaching clients about ending well.  At the end of a coaching engagement, we look back to where we started and review progress toward the objectives that were identified.  We also recall lessons learned and how to apply those going forward.  Then, we celebrate successes.

Consider These Questions

As you look back, consider whether any of these questions could help you end well:

  • Whom do you need to forgive (including yourself)?
  • What conversation could clear the air and improve a relationship?
  • How can you take the high road?

I invite you to take action on at least one thing that will give you a reason to celebrate a success and end on a positive note.

When 850 people attended my webinar on Fierce Conversations for the Society of Women Engineers it confirmed that this is a hot topic.  You may be familiar with the book by Susan Scott, who defines a Fierce Conversation as one in which we come out from behind ourselves into the conversation and make it real. That means we have to be authentic and say what we mean. We have to resist the temptation to answer, “Everything is fine” when it really isn’t. We have to say what is true – in a way that others can hear it.

You Make the Change Happen

Often we avoid engaging someone in a conversation because we worry that they might feel hurt or get defensive. They might refuse to talk or get emotional. But Fierce Conversations can’t be dependent on how others respond. If you know something must change, then you’re the one who must change it. 

How to Start
The Fierce Conversations model includes an opening statement in which you:
  1. Name the issue
  2. Provide a specific example of the behavior or situation you want to change
  3. Describe your emotions about this issue
  4. Clarify what is at stake
  5. Identify your contribution to this problem
  6. Indicate your wish to resolve this issue
  7. Invite the other person to respond
Next Steps
  1. Listen and ensure that the other person feels understood
  2. Reach resolution and determine how to move forward
  3. Make an agreement and commit to holding each other accountable
As Susan Scott says, “Our lives succeed or fail one conversation at a time. The quality of our lives is largely determined by the quality of the questions we ask – and the quality of our answers.”  
 
What Fierce Conversation do you need to have?