“Wish I didn’t know now what I didn’t know then,” Bob Seger sang in “Against the Wind.”  Reflecting on lessons learned can be painful.  It can also be productive.

You Can’t Go Back

When my clients get tough feedback it’s my job to help them process their new awareness of what isn’t working.  They can’t go back to not knowing that their overly direct communication style is perceived as uncaring or their lack of timely follow-up is considered disrespectful.

You Do Have a Choice

Accepting feedback without defensiveness is the first step.  That isn’t always easy but it’s critical to moving forward.  The next step is choosing to change behavior as a powerful way to turn awareness into action.  Specific elements of a different approach might include tone, word choice, body language or time management tools.

I invite you to make time for reflection and the awareness that comes with it.