I received a very snarky comment on a team building evaluation recently and it really upset me. This was a particularly challenging group and I worked hard to give them what they needed to learn about themselves and each other and to practice communicating and collaborating while having fun.
Because the comment was harsh and not at all constructive, it threw me right into my stress behavior. I couldn’t focus on all the positive comments because all I could see was the negative one. It took me several days and multiple conversations with trusted advisors before I realized, “Maybe it wasn’t about me.” As I always tell my team building participants, “I teach this stuff and I still forget it sometimes.”
The person who made the comment obviously didn’t get what he needed in the session. If the evaluations hadn’t been anonymous, I would have asked him what was missing. Asking others what they need is a foundational practice I teach in team building. What I forgot is that focusing on the other person’s needs can be really difficult when I am not getting what I need.
The ideal scenario is to meet the other person halfway, but that requires two willing parties. Sometimes you have to go all the way to the other side to find out what they need. That might be easier if you remember that their behavior may not be about you.
Whom do you need to meet halfway?