Reinforcing the Right Thing
If you have ever read a book on parenting, you may remember this advice, “Catch them doing it right.” It was a great reminder that we shouldn’t spend all of our time correcting our children when they make mistakes or misbehave. We also need to focus on reinforcing the behavior that we want.
This is also great advice for leaders. When I meet with a new coachee’s boss to discuss their 360 feedback and development plan, we talk about how to help the coachee change behavior. Holding them accountable is the first key to success. The second is letting them know when they demonstrate the desired behavior. Unsolicited positive feedback can be a great motivator when the coachee isn’t sure whether she is making any progress.
At this time of year when we take a moment to remember our blessings, I am grateful for the opportunity to know and learn from so many wonderful people. I hope your Thanksgiving holiday is filled with all the things you enjoy.